GREEN BEAT · YSOLKREA SL
Privacy policy
PRIVACY POLICY DATA CONTROLLER DETAILS
Company name: YSOLKREA SL (the “Company” or “Controller”). Tax ID: B47578950 Address: CAMINO VIEJO DE SIMANCAS 187 – 47008 – VALLADOLID – VALLADOLID Telephone: 678439401 Email for data protection matters: mariancrespo@pistachosgreenbeat.com
1.1. Applicable legislation
Our privacy policy follows Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of personal data and the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation). Spanish legislation on personal data protection also applies insofar as it does not contradict that Regulation.
By providing your data, you declare that you have read and understand this privacy policy and give your express, unambiguous consent to processing your personal data for the purposes and under the terms described here.
The Company may amend this privacy policy to reflect legislative changes, case law or interpretations by the Spanish Data Protection Agency. This policy may be supplemented by the legal notice, cookie policy and any general terms for particular products or services where access involves specific personal data protection conditions.
1.2. Data protection officer
The Company does not have a data protection officer.
PURPOSES OF PERSONAL DATA PROCESSING
We process personal data for the following purposes:
– Providing information about our products and services described on this website.
– Arranging our services through acceptance of the corresponding quotation or order and/or signature of a commercial contract.
– Sending news about our organisation and updates to our product and service catalogue by email and/or post.
2.1. Data retention period
We retain your personal data from the time you give consent until you withdraw it or request restriction of processing. In those cases, we keep the data blocked for the periods required by law.
LEGAL BASIS AND DATA COLLECTED
The legal basis for processing is express consent given through a positive, affirmative action, namely completing the relevant form and ticking the box accepting this policy when supplying your personal data.
3.1. Consent to data processing
By completing forms, ticking “I accept the Privacy Policy” and submitting the data, or emailing the Company through the addresses provided, users declare that they have read and expressly accepted this privacy policy. They give express, unambiguous consent to processing their personal data for the stated purposes.
3.2. Data categories
We collect identifying data such as first and last names, telephone number, postal address, company, email address and the IP address used to access the data collection form.
SECURITY MEASURES
As part of our commitment to the security and confidentiality of your personal data, we have adopted the necessary technical and organisational measures to prevent alteration, loss, unauthorised processing or access. These measures take account of the state of technology, the nature of the stored data and the risks to which it is exposed, in accordance with Article 32 of Regulation (EU) 2016/679.
DISCLOSURE OF DATA
No data disclosures or international transfers are envisaged, except those authorised by tax, commercial or telecommunications law or required by a judicial authority.
USER RIGHTS
Anyone has the right to obtain confirmation as to whether we are processing personal data concerning them. Individuals have the right to access their data, request correction of inaccurate data, or request erasure where, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, individuals may request restriction of processing, in which case we retain the data only to establish or defend legal claims. Individuals may object to processing for reasons relating to their particular situation. The Controller will stop processing unless there are compelling legitimate grounds or processing is necessary to establish or defend legal claims.
Under current legislation, you have the right to request access, rectification or erasure, restriction of processing, objection to processing and data portability. You also have the right to withdraw consent.
6.1. How can I exercise my rights?
Contact the Controller to request the appropriate form for the right you wish to exercise. You may also contact the competent supervisory authority for additional information about your rights. Contact details are telephone 678439401 and email mariancrespo@pistachosgreenbeat.com. Please include a copy of a document allowing us to identify you.
CONSENT TO ELECTRONIC COMMUNICATIONS
Under Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, completing the data collection form and ticking “I accept electronic communications” gives express consent to receive information about the Company by email, telephone, fax or another electronic means.
Specific information about the Green Beat shop
Sales are made by YSOLKREA SL. We process contact information, billing details, delivery addresses and order contents to manage purchases, payments, delivery, customer support and tax obligations.
The temporary payment gateway is Stripe through the account of KIVOPARK MOBILITY SL; YSOLKREA SL remains the seller and invoice issuer. Logistics are managed through Packlink and the selected carrier. This version is hosted on Microsoft Azure, with email provided by SiteGround.
Before opening sales, the applicable agreements with these providers and statutory retention periods must be confirmed. Purchasing does not constitute consent to advertising.
Suggested delivery country
We may use your IP address to suggest a delivery country and estimate VAT-inclusive prices and shipping. The lookup uses a local database without sending your IP address to a geolocation provider. You can change the country. VAT and shipping are calculated using the destination you confirm.
Order access
When you request access, we send a temporary code to the email address supplied. After verification, you can view orders and tracking associated with that email. No password or prior registration is required to buy. Codes expire after 10 minutes and sessions after 7 days. We limit requests and attempts to protect access. This data is used to manage purchases and account security.
Website measurement
With your Analytics consent, we use Google Analytics 4 to understand website use and measure visits, products, basket activity, checkout starts and confirmed purchases. The legal basis is your consent, which you can withdraw through Cookie settings without affecting your purchase.
Data includes browser identifiers, navigation, products and purchase amounts; Google receives technical connection data. We do not send contact details, addresses, discount codes or access tokens to Analytics.
Google Ireland Limited / Google LLC provides the service and may transfer data internationally under its applicable safeguards. Cookie duration is configured to a maximum of 180 days. Google's event retention depends on the property's settings. See the cookie policy and https://policies.google.com/privacy.
Green Beat newsletter
YSOLKREA SL, tax ID B47578950, Calle Mango, 2, 47008 Valladolid, processes your email and language to send harvest news, launches and offers when you request and confirm your subscription. The legal basis is your consent. We record the request, confirmation and applicable consent text. Your address remains on the list while you subscribe; necessary evidence of consent and opt-out may be retained for applicable legal responsibilities.
You can unsubscribe using the link in our messages and request access, rectification or erasure at davidfortuoso@pistachosgreenbeat.com. You may complain to the Spanish Data Protection Agency (AEPD). Our hosting and email providers process data on our behalf. Previous purchases do not automatically subscribe you to this newsletter.
Verified buyer reviews
YSOLKREA SL uses your order email and language to request feedback once, seven days after confirmed delivery, to improve customer service. You can stop future review requests using the email link. Publication requires your separate, optional consent: we show only your chosen name or initials, rating, original text, reviewed products and date. Your email and order number are never published. We verify payment and delivery before inviting you.
We review positive and negative opinions using the same criteria, without changing the text or rating. Private feedback is never published. The private link expires 90 days after the scheduled request. To withdraw publication permission or exercise your rights, contact davidfortuoso@pistachosgreenbeat.com. Feedback is retained while needed for service improvement or authorised publication; necessary evidence may be kept for applicable legal responsibilities. Hosting and email are provided by Azure and SiteGround.
